Effective Date: February 5, 2026

Privacy Policy

Privacy Policy

Privacy Policy

Assymetrix Technology, LLC. ("Assymetrix," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

  • Create an account: Name, email address, username, and password

  • Subscribe to paid plans: Billing address and payment information (processed by third-party payment processors)

  • Complete your profile: Profile picture, trading preferences, and interests

  • Contact us: Information included in support requests, feedback, or inquiries

  • Participate in surveys or promotions: Responses and contact details

We collect information you voluntarily provide when you:

  • Create an account: Name, email address, username, and password

  • Subscribe to paid plans: Billing address and payment information (processed by third-party payment processors)

  • Complete your profile: Profile picture, trading preferences, and interests

  • Contact us: Information included in support requests, feedback, or inquiries

  • Participate in surveys or promotions: Responses and contact details

1.2 Information Collected Automatically

When you access our Services, we automatically collect:

  • Device information: Device type, operating system, browser type, and unique device identifiers

  • Usage data: Pages viewed, features used, search queries, click patterns, and time spent on the platform

  • Log data: IP address, access times, referring URLs, and error logs

Location data: General location based on IP address (we do not collect precise GPS location)

1.3 Information from Third Parties

We may receive information from:

  • Authentication providers: If you sign in using Google, Apple, or other third-party services, we receive basic profile information as permitted by your settings

  • Analytics providers: Aggregated usage and performance data

  • Payment processors: Transaction confirmation and fraud prevention data (we do not receive or store full payment card numbers)

We may receive information from:

  • Authentication providers: If you sign in using Google, Apple, or other third-party services, we receive basic profile information as permitted by your settings

  • Analytics providers: Aggregated usage and performance data

  • Payment processors: Transaction confirmation and fraud prevention data (we do not receive or store full payment card numbers)

2. How We Use Your Information

Purpose

Purpose

Legal Basis

Legal Basis

Provide, operate, and maintain our Services

Provide, operate, and maintain our Services

Contract performance

Contract performance

Process subscriptions and payments

Process subscriptions and payments

Contract performance

Contract performance

Personalize your experience and deliver relevant content

Personalize your experience and deliver relevant content

Legitimate interest

Legitimate interest

Send service-related communications (updates, alerts, security notices)

Send service-related communications (updates, alerts, security notices)

Contract performance

Contract performance

Send marketing communications (with your consent)

Send marketing communications (with your consent)

Consent

Consent

Administer rewards programs and promotions

Administer rewards programs and promotions

Contract performance

Contract performance

Analyze usage to improve our Services

Analyze usage to improve our Services

Legitimate interest

Legitimate interest

Detect, prevent, and address fraud or security issues

Detect, prevent, and address fraud or security issues

Legitimate interest / Legal obligation

Legitimate interest / Legal obligation

Comply with legal obligations

Comply with legal obligations

Legal obligation

Legal obligation

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We engage trusted third-party companies to perform services on our behalf, including:

  • Payment processing (e.g., Stripe)

  • Cloud hosting and infrastructure (e.g., AWS, Google Cloud)

  • Email delivery services

  • Analytics and performance monitoring

  • Customer support tools

We engage trusted third-party companies to perform services on our behalf, including:

  • Payment processing (e.g., Stripe)

  • Cloud hosting and infrastructure (e.g., AWS, Google Cloud)

  • Email delivery services

  • Analytics and performance monitoring

  • Customer support tools

These providers are contractually bound to protect your data and use it only for the services they provide to us.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, including subpoenas, court orders, or government regulations.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and any choices you may have.

3.4 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential cookies: Required for the platform to function (authentication, security, preferences)

  • Analytics cookies: Help us understand how users interact with our Services

  • Functional cookies: Remember your settings and preferences

  • Marketing cookies: Used to deliver relevant advertisements (only with consent where required)

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our Services and maintain your account

  • Comply with legal obligations (e.g., tax, accounting requirements)

  • Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law or for legitimate business purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (TLS/SSL) and at rest

  • Secure authentication mechanisms

  • Regular security assessments and monitoring

  • Access controls limiting employee access to personal data

  • Incident response procedures

While we strive to protect your information, no method of transmission or storage is 100% secure. You are responsible for maintaining the security of your account credentials.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete data

  • Deletion: Request deletion of your personal information

  • Portability: Request your data in a structured, machine-readable format

  • Objection: Object to processing based on legitimate interests

  • Restriction: Request restriction of processing in certain circumstances

  • Withdraw consent: Withdraw consent for processing based on consent at any time

To exercise these rights, please contact us at privacy@assymetrix.com. We will respond to your request within 30 days (or as required by applicable law).

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, and shared

  • Right to delete personal information

  • Right to opt-out of the sale of personal information (note: we do not sell personal information)

  • Right to non-discrimination for exercising your privacy rights

To submit a request, contact us at privacy@assymetrix.com or use the contact information below.

9. International Data Transfers

Assymetrix is based in the United States. If you access our Services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and other lawful transfer mechanisms.

9. International Data Transfers

Assymetrix is based in the United States. If you access our Services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and other lawful transfer mechanisms.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

11. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting the updated policy on our website with a new effective date

  • Sending an email notification to registered users (for significant changes)

Your continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Assymetrix Technology, LLC.
Email: privacy@assymetrix.com
Website: assymetrix.com

For data protection inquiries or to exercise your privacy rights, please email privacy@assymetrix.com with the subject line "Privacy Request."